Motor Vehicles: Secondhand Goods

(asked on 28th August 2026) - View Source

Question to the Department for Business, Innovation, Science and Trade:

To ask the Secretary of State for Business, Innovation, Science and Trade, what assessment he has made of whether the existing statutory guidance under the Consumer Rights Act 2015 provides sufficient clarity for consumers and independent used vehicle dealers on what constitutes a fault significant enough to justify rejection of a vehicle.


Answered by
Kate Dearden Portrait
Kate Dearden
Minister of State (Department for Business, Innovation, Science and Trade)
This question was answered on 8th September 2026

No specific assessment has been made. The statutory guidance for the Consumer Rights Act 2015 is general in nature, but specific guidance does exist for both consumers and businesses in the motoring sector.

The Motor Ombudsman, in conjunction with the Chartered Trading Standards Institute (CTSI), publishes a series of Codes of Practice under the Approved Codes Scheme for consumers covering vehicle sales, warranties, service and repair.

CTSI also publishes specific Business Education guidance for businesses operating in the sector. Amongst others, this guidance covers application of the CRA to the motoring sector in detail. Consumers can also access this information.

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