Access to Work Programme
(asked on 28th August 2026) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what accountability mechanisms are available to disabled people for Access to Work decisions.
Answered by
Stephen Timms
Minister of State (Ministry of Housing Communities and Local Government) (Equalities)
This question was answered on 8th September 2026
Customers who do not agree with the decision made on their Access to Work application are able to ask for a reconsideration of the decision. Information about how to do this is provided to every customer on their award letter.
In addition, customers who are dissatisfied with the service they have received may make a complaint through the Department's formal complaints process.