Driving Licences

(asked on 29th April 2019) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps he is taking to (a) reduce delays and (b) improve the experience of people requiring a medical review when renewing their driving licence.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 3rd May 2019

The Driver and Vehicle Licensing Agency (DVLA) makes around 745,000 medical licensing decisions each year and aims to complete 90 per cent of these within 90 working days. The length of time taken to deal with an application depends on the medical condition involved and whether information is needed from medical professionals.

The DVLA has recruited additional staff to process medical applications and notifications. This includes increasing the number of doctors and introducing nurse caseworkers to deal with specific conditions. The DVLA is also working with third parties, for example, GPs, consultants and opticians, to reduce the time taken to receive the information it requires to make licensing decisions.

The DVLA also provides an online service for customers to notify a medical condition or renew a driving licence previously issued following a medical condition. The DVLA continually reviews its processes and has a dedicated team responsible for the improvement of its medical driver licensing services and communications.

Reticulating Splines