Universal Credit

(asked on 3rd May 2024) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether his Department is planning to provide extra staff to support legacy benefit claimants in 2024-25 as part of the Move to Universal Credit.


Answered by
Jo Churchill Portrait
Jo Churchill
This question was answered on 14th May 2024

To support customers who are involved in Move to Universal Credit (UC) the Department has introduced a dedicated DWP telephone line, face to face support in the local Jobcentre, and independent support through Help to Claim, delivered by Citizens Advice and Citizens Advice Scotland.

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