Mobile Phones: Fees and Charges

(asked on 2nd April 2019) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, whether he has sought guarantees from telecommunications companies that they will not increase charges on UK consumers to (a) use their mobile phone in the EU and (b) call or text an EU country in the event that the UK leaves the EU without a deal; and if he will make a statement.


Answered by
Margot James Portrait
Margot James
This question was answered on 8th April 2019

In the event of a deal, surcharge-free roaming for UK consumers in the EU would continue to be guaranteed during the Implementation Period. In the event that we leave the EU without a deal, the costs that EU mobile operators would be able to charge UK operators for providing roaming services would no longer be regulated. Four mobile operators - O2, EE, Three and Vodafone - have all stated they have no current plans to change their approach to mobile roaming for their customers roaming in the EU.

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