Department for Work and Pensions: Artificial Intelligence

(asked on 14th January 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to tackle (a) fraud, (b) debt and (c) error through AI.


Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 21st January 2025

Since the pandemic, the Department for Work and Pensions (DWP) has lost over £8 billion per year to fraud and error. DWP has committed to further fraud, error and debt measures at Autumn Budget 2024; these will deliver an additional £7bn between 2025/26 and 29/30. Detail about how DWP uses machine learning to reduce benefit fraud can be found in the Delivery Objective: tackle fraud and drive efficiencies section of our latest Annual Report and Accounts: DWP annual report and accounts 2023 to 2024 (HTML) - GOV.UK

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