Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, whether the Government has made an assessment of the effect on levels of nuisance calls of companies requiring consumers to provide their phone numbers when purchasing products or signing up for services.

Companies who process personal data and use it to make marketing communications are regulated by the Data Protection Act 2018 (DPA) and the Privacy and Electronic Communications Regulations 2003 (PECR). Both of these are administered and enforced by the Information Commissioner (ICO). If a company collects phone numbers from customers, it must be clear and transparent about how personal data will be handled, and ensure that the data is processed in a way which individuals would expect. Personal data must not be shared with third parties without an appropriate legal basis. Organisations that fail to comply may be subject to enforcement action by the Information Commissioner’s Office (ICO). The ICO has the power to impose a monetary penalty on those who break the law.

The Government has not made an official assessment of the effect on levels of nuisance calls of companies requiring consumers to provide their phone numbers when purchasing products or signing up for services.