Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps he plans to take to compensate people who paid for a one-week fast-tracking service for a new passport in order to travel on 24 March in the event that the date that the UK leaves the EU is moved back from 29 March 2019.

It is Her Majesty’s Passport Office’s policy to reimburse any out of pocket expenses incurred by a customer as a direct consequence of an error or omission it has made.

As part of our responsibility for preparing citizens for all scenarios, we have made clear in our advice that the changes to the rules for travel to Europe are in the event that the UK leaves the European Union without a deal. There is no error within this advice.