Mobile Phones

(asked on 20th January 2016) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, if he will discuss with mobile telephone companies steps to reduce and standardise the time between a provider unlocking a phone and the owner of that phone being able to use it with another provider.


Answered by
Lord Vaizey of Didcot Portrait
Lord Vaizey of Didcot
This question was answered on 27th January 2016

The Government wants to reduce the cost and hassle of switching mobile providers for consumers. We expect industry to start automatically unlocking customers’ handsets at the end of their contracts, and will consult this year on ending the practice of handset locking for customers outside their initial contract period.

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