Question to the Department for Transport:
To ask the Secretary of State for Transport, what penalty clauses are in place in the Dart Charge operator’s contract in relation to penalty charges not issued on a timely basis.
The DFFC (Dartford Free Flow Charging) contract includes a Key Performance Indicator (KPI) which measures timely issuance of enforcement documentation. This KPI covers the issuance of the following documentation: Penalty Charges; Charge Certificates; Order for Recovery and Warrant of Execution. Enforcement documentation which does not meet set times can attract service points which equate to a financial penalty to the operator