Dartford-Thurrock Crossing: Tolls

(asked on 13th March 2019) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what penalty clauses are in place in the Dart Charge operator’s contract in relation to penalty charges not issued on a timely basis.


Answered by
Jesse Norman Portrait
Jesse Norman
Shadow Leader of the House of Commons
This question was answered on 20th March 2019

The DFFC (Dartford Free Flow Charging) contract includes a Key Performance Indicator (KPI) which measures timely issuance of enforcement documentation. This KPI covers the issuance of the following documentation: Penalty Charges; Charge Certificates; Order for Recovery and Warrant of Execution. Enforcement documentation which does not meet set times can attract service points which equate to a financial penalty to the operator

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