Question to the Department for Transport:

To ask the Secretary of State for Transport, how many passengers have been compensated for the recent disruption to rail services at London Bridge; and what the average such payment has been.

The Department does not hold the information requested. However, we will continue to push operators to ensure passengers are aware of compensation arrangements and claim where entitled to do so under the Delay/Repay scheme, as set out on train operators’ websites:

http://www.thameslinkrailway.com/contact-us/delay-repay/

https://www.southernrailway.com/your-journey/customer-services/delay-repay/delay-repay-form

http://www.southeasternrailway.co.uk/contact/delay-repay/