Children: Maintenance

(asked on 4th February 2015) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what systems are in place to ensure that a previous finding of maladministration against the Child Support Agency does not occur again under the same circumstances.


Answered by
 Portrait
Steve Webb
This question was answered on 10th February 2015

Where the Child Support Agency (CSA) identifies maladministration it is committed to addressing this through training, education, amending procedures and formal action with the individuals concerned.

The CSA is also subject to scrutiny from a variety of external bodies including the Parliamentary & Health Service Ombudsman, DWP Independent Case Examiner and National Audit Office. These bodies will follow up on their initial reports, to confirm that the maladministration has been put right.

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