Jobcentres: Assistive Technology

(asked on 15th November 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of jobcentres have specialist assistive technology installed on their customer computer kiosks to support those who are (a) deaf and blind and (b) have complex disabilities.


Answered by
Jo Churchill Portrait
Jo Churchill
Minister of State (Department for Work and Pensions)
This question was answered on 24th November 2023

As part of its commitment to make services accessible to all customers, the Department provides computers for customer use in Jobcentres. All the computers have assistive technology built into those Operating Systems such as screen readers and screen magnification and are managed separately from the wider DWP IT estate.

The Department also provides a range of other items in Jobcentres such as alternative keyboards. Computers for customer use with assistive technology are currently in 635 permanent jobcentres.

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