Question to the Home Office:

To ask the Secretary of State for the Home Department, if he will make an assessment of the potential impact of the Policing Productivity review on levels of theft from shops.

The Government recognises the impact shoplifting has on businesses and communities. The Crime Survey for England and Wales shows neighbourhood crime is down 48% compared to findings from 2010; however, Police Recorded Crime figures show shoplifting offences increased by 32% in the 12 months to September 2023. Statistics also show the number of people charged with shoplifting has risen by 34%, showing the police are acting.

We have recently taken significant steps to improve the police response to retail crime, including shoplifting. In October 2023, the National Police Chiefs’ Council (NPCC) published the Retail Crime Action Plan. All forces across England and Wales have committed to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database to aid efforts to identify offenders. This builds on the NPCC commitment that police will follow up on all reasonable lines of enquiry.

The Government published an enhanced Action Plan, "Fighting Retail Crime: More action" on 10 April. This Plan highlights key areas of work to tackle retail crime, including introduction of a new standalone office for assaults on retail workers; additional electronic monitoring for prolific shoplifters; and increasing use of facial recognition technology.

The Policing Productivity Review was published on 20 November 2023, which concludes there is the potential to free up around 38 million hours of police time per year within five years. This equates to over 20,000 police officers. The Government is working with policing to consider its recommendations, freeing up police officers’ time which can be reprioritised to enable officers to spend more time fighting crime on the front line, in line with local priorities set by Police and Crime Commissioners. This additional police time could be used to support delivery of the Retail Crime Action Plan. Evaluation on the impact of the Policing Productivity Review will be part of the remit of the new Centre for Police Productivity which was announced at the Spring Budget 2024.

We are continuing to work closely with the retail sector, security representatives, trade associations and policing through the National Retail Crime Steering Group (NRCSG), which meets on a quarterly basis, to ensure the response to retail crime, including shoplifting, is as robust as it can be.