Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many calls were received by the Child Maintenance Options Service from parents who had been in contact with the Options Service during the period covered by his Department's most recent survey of effective family-based arrangements.
The number of inbound calls received by the Child Maintenance Options Service in each month from Apr-13 to March 14 is available in the table below.
Month | Number of calls received by the Child Maintenance Options Service |
Apr-13 | 8,024 |
May-13 | 7,845 |
Jun-13 | 8,915 |
Jul-13 | 10,360 1 |
Aug-13 | 11,990 |
Sep-13 | 13,835 |
Oct-13 | 14,835 |
Nov-13 | 21,375 2 |
Dec-13 | 22,760 |
Jan-14 | 26,515 |
Feb-14 | 25,875 |
Mar-14 | 26,865 |
Notes:
- Data Sourced from CMO Monthly MI Service Pack
- Data rounded to nearest 5
1 Child Maintenance Options started providing a ‘soft gateway’ to the 2012 statutory child maintenance scheme, offering parents applying to the 2012 Scheme the opportunity to explore the full range of options before making an application, including considering making their own arrangements.
2 Child Maintenance Options became the automatic ‘gateway’ to the statutory 2012 child maintenance scheme, ensuring all parents who wish to access the 2012 Scheme are making a fully informed decision and have considered making their own arrangements first.