Work Capability Assessment
(asked on 17th November 2014) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if his Department will take steps to ensure that Atos and its successor provide claimants with an immediate refund on the costs incurred when travelling to that assessment.
This question was answered on 20th November 2014
Atos Healthcare will refund claimants’ travel expenses within 14 working days of the assessment taking place. There is no process in place to make an immediate refund.
MAXIMUS Health and Human Services Ltd have also committed to paying all travel expenses within the same time limits. This agreement will take effect from 1 March 2015.