Question to the Home Office:

To ask the Secretary of State for the Home Department, whether her Department conducted a lessons learned review of the EU settlement scheme digital status service.

The Home Office conducted an end-programme lessons learnt review on the roll out of the EU Settlement Scheme (EUSS), of which the digital status service is part. We published two private beta reports setting out key findings of the test phases of the EUSS, including the functionality of the end-to-end online application process. These reports are available at:

EU Settlement Scheme: private beta testing phase 1 report (accessible version) - GOV.UK

EU Settlement Scheme private beta testing phase 2 report - GOV.UK