Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she is taking to make it possible for asylum seekers to make a complaint without it costing them money to call from their mobile phones.

Complaints regarding the operation of the Asylum system can be made by email or in writing to UK Visas and Immigration.

Information regarding the UK Visas and Immigration complaints procedure and how to contact the Complaints Allocation Hub is available to the public at the following website link:

www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure