Question to the Department for Transport:

To ask the Secretary of State for Transport, pursuant to the written Statement of 11 September 2014, by the Parliamentary Under-Secretary of State for Transport, Official Report, column 42WS, on rail franchising (Southeastern), what contractual guarantees have been secured from Govia on (a) on-station, (b) on-train and (c) ticket office staffing levels during the term of the directly awarded franchise.

The franchise agreement does have contractual guarantees with regard to (a) on-station staffing, and (b) on-train staffing. We will publish the Franchise Agreement in due course at;

https://www.gov.uk/government/collections/public-register-of-rail-passenger-franchise-agreements.

With regard to (c) ticket office staffing, these are the responsibility of the station operator, which is required to comply with the Ticketing and Settlement Agreement.