Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she proposes to take to improve the efficiency of the process of returning passports to applicants within the UK.

The exceptional demand for passports this year did result in some delays in returning supporting documents, including passports, to applicants.
Steps have been taken to ensure that customers receive their documents in a timely manner, these include increasing resources within the teams that are responsible for preparing the documents for return and improvements to overseas processes.