Question to the Department for Education:

To ask the Secretary of State for Education, pursuant to the Answer of 13 December 2018 to Question 199284 on Disabled Students' Allowances: Visual Impairment, what steps his Department has taken to ensure that students are aware of their right to invoke an exceptional case process.

Students who are eligible for Disabled Students’ Allowances can apply for the Exceptional Case Process where they have entered into dispute with their Higher Education Provider (HEP). Students will be advised of this process by the HEP’s disability officer or welfare officer. Students will also be advised of the process should they contact the Student Loans Company.