Personal Independence Payment

(asked on 2nd July 2014) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department has taken to deal with backlogs in personal independence payments.


Answered by
Mike Penning Portrait
Mike Penning
This question was answered on 8th July 2014

We are continuously looking at ways to increase the number of decisions made and to improve the claims process.

We are working closely with both assessment providers as part of our plans to speed up the end to end claimant journey. We have introduced improvements in communications to claimants about the type of evidence they can supply to speed up their claim and we are taking action to support the assessment providers in clearing backlogs of work.

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