Question to the Home Office:

To ask the Secretary of State for the Home Department, what proportion of customers using the Passport Check and Send Service had their passport application rejected due to (a) completing the application form incorrectly, (b) providing incorrect supporting documents and (c) providing the incorrect fee in the last period for which figures are available.

According to data obtained from Her Majesty's Passport Office in respect of
customers using the passport check and send service for the period April 2013 to March 2014:

(a) 0.36% had their applications rejected by Her Majesty's Passport Office due
to completing their application form incorrectly.
(b) 0.22% had their applications rejected due to providing incorrect supporting
documents.
(c) No customer using check and send services had their applications rejected
due to providing the incorrect fee.