Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what (a) support and (b) resources are available to help GP surgeries in Wellingborough constituency to (i) clear patient backlogs and (ii) reduce workloads.

We know that general practice (GP) services are still under huge pressure, which is why we published our Delivery Plan for Recovering Access to Primary Care. Our commitment in publishing this plan is to make it easier and quicker for the public to get the help they need from primary care. The plan sets out how we will cut bureaucracy to reduce workload and free up more time for practice teams to meet the clinical needs of their patients.

To achieve this, we are implementing strategies to empower patients to take more control of their healthcare. This involves transitioning towards a Modern General Practice Access model, which includes supporting practices in adopting cloud-based telephony systems, which help GPs to better match their capacity to patient demand. This is backed by £240 million of re-targeted funding for digital tools and training.

We are building additional capacity by diversifying the workforce to include a wider range of practitioners for patients to see, helping free up GP time for more complex cases. This includes an additional 36,523 direct patient care staff, such as pharmacy technicians and physician assistants, since 2019. Additionally, in 2022 a record 4,032 doctors accepted a place on GP training.

We know how implementing changes in GPs will take time, training, and support. That is why from April 2023 the new national General Practice Improvement Programme is supporting GPs to deliver change, with hands on help from a choice of improvement modules that will be tailored to individual practice needs.

The plan is backed up by major investment into primary care services, with up to £645 million over two years to expand the services offered by community pharmacies, with the introduction of Pharmacy First. This has enabled community pharmacists to manage seven common conditions, including the supply of prescription-only medicines without a prescription from a GP. The proposals have the potential to release 10 million GP appointments.