Energy: Meters

(asked on 19th September 2023) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether he has had recent discussions with Ofgem on the adequacy of its scope of its Market Compliance Review into prepayment meters.


Answered by
Amanda Solloway Portrait
Amanda Solloway
This question was answered on 17th October 2023

The Market Compliance Review is still ongoing and is a matter for Ofgem. However, recent changes published by Ofgem in relation to involuntary PPM installations are due to be implemented into licence conditions on 8th November and state that Suppliers will not be able to restart involuntary PPM installations until they have:

  • Demonstrated to Ofgem that they are ready to comply with the new rules
  • Conducted an independent audit to identify wrongfully installed involuntary PPMs & offer compensation
  • Been given a clean bill of health from Ofgem’s initial PPM Market Compliance Review
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