Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps her Department is taking to ensure the adequacy of (a) guidance and (b) information on participating suppliers to support the ECO4 flex application process.

The Department and Ofgem, the ECO4 scheme administrator, consistently engage with stakeholders to ensure that the ECO4 Flex guidance is fit for purpose and meets the needs of its intended users.

Ofgem has published a full list of ECO-obligated energy suppliers on its website, including contact details. The Department and Ofgem encourage participating local authorities and ECO-obligated energy suppliers to promote ECO4 Flex through their own communication channels.