Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many hours the training programme for a work coach was in September 2020.

New entrant work coaches into DWP undergo learning which starts with 59 hours of induction, onboarding and operational fundamental learning before moving into their official work coach specific technical learning.

In September 2020 the specific technical learning programme compromised 134 hours and 15 minutes of classroom learning, including Mental Health training. We provided an additional 112 hours and 30 minutes of supported consolidation of the learning in a live environment. In total this was 246 hours and 45 minutes.