Public Service Broadcasting

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Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what mechanisms his Department has in place to monitor standards in care homes for the elderly.


Answered by
Norman Lamb Portrait
Norman Lamb
This question was answered on 6th May 2014

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. Under the Health and Social Care Act 2008 (the 2008 Act) all providers of regulated activities, including National Health Service and independent providers, have to register with the CQC and meet a set of requirements of safety and quality.

The CQC is currently introducing a new system of inspection of social care providers. This new system of inspection will be structured around five key questions that matter most to people – are the services safe, caring, effective, well-led and responsive to people's needs. The new inspections will make more use of people's views and will use expert inspection teams involving people who have personal experience of care. The CQC has been piloting this new approach in 252 of social care providers since April 2014.

The Department is also working with the CQC to develop fundamental standards, which will set out the line below which care should never fall – they will be requirements that all providers of health and social care registered with the CQC must meet. The CQC will be able to take action including prosecution where providers are not meeting these standards. These fundamental standards will apply to all registered providers across health and adult social care.

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