Scotland Office: Correspondence
(asked on 1st September 2023) - View Source
Question to the Scotland Office:
To ask the Secretary of State for Scotland, what data their Department holds on the average response time to enquiries by Members; and what assessment they have made of the adequacy of that response time.
This question was answered on 7th September 2023
The Scotland Office regularly publishes data on our response times to Members on gov.uk. During quarter 1 and quarter 2 of 2023, the Scotland Office responded to 96% of Member enquiries within the 20 working day target. The Department continually monitors and looks for ways to improve its correspondence performance.