Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, if he will commission research on the proportion of public and private service providers which offer access to their services through video relay.

Annual correspondence with the FTSE 100 companieshas indicated that from 2013 to present there has been a steady increase in the number of companies that provide video relay. With regards to public sector, DWP plan to launch a pilot service by the end of the year.