Pension Credit: Take-up

(asked on 11th July 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to increase the uptake of Pension Credit.


Answered by
Laura Trott Portrait
Laura Trott
Shadow Secretary of State for Education
This question was answered on 17th July 2023

Our extensive communications campaign has been running since April 2022 and there is a strong indication that it is having a positive effect. The number of Pension Credit applications is up by around 75% in the 12 months to May compared to the same period last year.

Earlier this year we boosted our campaign with extensive television adverts which highlight that Pension Credit is worth £3,500 a year on average – as well as up to £900 in Cost of Living Payments. For the Pension Credit ‘Week of Action’ in June, DWP joined forces with a whole range of partners to raise awareness and promote take-up of Pension Credit. I held an event to raise awareness of Pension Credit in my constituency and wrote to all MPs encouraging them to hold their own community event.

Today [Monday 17 June] I am pleased to announce the launch of an innovative “Invitation to Claim” trial across 10 local areas in Great Britain. Approximately 2,500 pensioner households already in receipt of Housing Benefit, but who are not claiming Pension Credit are being targeted during the trial. The first letters and ‘call to action’ leaflets will start landing on doorsteps this week inviting pensioners to apply for Pension Credit. Evaluation of the trial will help show whether targeting households in this way can be an effective way of reaching these households and increasing take-up.

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