Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether he plans to set an affordable rate of repayment for households that are in debt to their energy companies.

Ofgem rules, including an Ability to Pay Principle, obligate suppliers to provide support for those struggling to pay their bills by setting up appropriate repayment plans based on a customer’s ability to pay, and by directing the customer to further support services. Ofgem has recently consulted on proposals to ensure suppliers intervene as early as possible to offer support where customers have fallen behind with bills. This consultation closed on 1 June, and Ofgem will announce its response in due course.