Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to tackle digital exclusion in (a) Coventry North East constituency and (b) Coventry.

The Department for Science, Innovation and Technology is responsible for coordinating HM Government’s digital inclusion policy, and aims to ensure that as many people as possible across the whole of the UK, no matter their age or background, can overcome the barriers of digital inclusion and make the most of digital opportunities. This includes people in Coventry North East and Coventry.

For example, the Government is working to remove barriers and ensure that online services are as inclusive as possible by making public sector websites accessible to as many people as possible. The accessibility regulations ensure that websites and mobile apps are designed to be perceivable, operable, understandable and robust. Furthermore, assisted digital support services aim to increase digital inclusion for those online users who lack digital confidence, digital skills or access to the internet.

Additionally, to support low-income households DSIT has negotiated a range of high-quality, low-cost broadband and mobile social tariffs for households in receipt of Universal Credit and other means tested benefits. Mobile and broadband social tariffs are available in 99% of the UK, from a range of providers including, BT, Virgin Media, Sky and Vodafone from as little as £10 per month.