Northern: Standards
(asked on 5th November 2018) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, what steps his Department is taking to hold Northern Rail to account for its level of service performance.
This question was answered on 15th November 2018
The Department, through the Rail North Partnership which is jointly managed with Transport for the North, constantly monitors Northern’s contractual compliance relating to service performance and will hold them to account for any non-compliance through the existing mechanisms within the Franchise