Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to help ensure that people have functioning smart meters in (a) North Northumberland constituency and (b) other rural areas.

The Department is working closely with industry to make sure they are addressing meters across GB that are not providing automatic readings. Statistics on meters not providing automatic readings are published at a GB wide level only (at: https://www.gov.uk/government/collections/smart-meters-statistics).

Energy suppliers are required to take all reasonable steps to ensure their customers’ smart meters are fully functional. Ofgem regulates suppliers against these obligations.

The Government recognises that too many households across GB have smart meters which currently cannot send automatic readings to their energy suppliers. We will set out new plans to improve the rollout and the consumer experience, alongside Ofgem, in due course.