Personal Independence Payment: Applications

(asked on 2nd June 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether the new online application service for Personal Independence Payments will include a facility to update a current claim with (a) new address and (b) other information.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 7th June 2023

The Health Transformation Programme will transform the entire Personal Independence Payment (PIP) service, from finding out about benefits through to decisions, eligibility, and payments. We are developing the new service carefully and incrementally, designing the service around the needs of claimants. We have begun by focussing on the initial application part of the process and we are operating a small-scale test of the new online apply service. In time, we intend that the transformed PIP service will let claimants update their address and other information online. Currently, claimants using the online application process can update their claim by calling the PIP phone line, as other claimants do.

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