Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether the new online application service for Personal Independence Payments will include a facility to update a current claim with (a) new address and (b) other information.
The Health Transformation Programme will transform the entire Personal Independence Payment (PIP) service, from finding out about benefits through to decisions, eligibility, and payments. We are developing the new service carefully and incrementally, designing the service around the needs of claimants. We have begun by focussing on the initial application part of the process and we are operating a small-scale test of the new online apply service. In time, we intend that the transformed PIP service will let claimants update their address and other information online. Currently, claimants using the online application process can update their claim by calling the PIP phone line, as other claimants do.