UK Visas and Immigration: Correspondence

(asked on 22nd April 2021) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, if she will assist the hon. Member for West Lancashire in securing a response from the Director General of UK Visas and Immigration to a letter dated 19 February 2021, on an asylum application, reference ZA55642.


Answered by
Chris Philp Portrait
Chris Philp
Minister of State (Home Office)
This question was answered on 27th April 2021

The Department works to a target of responding to 95% of MPs written correspondence within 20 working days. Performance has been impacted by a very significant increase in the volume of correspondence received, alongside the need for Ministers and officials to instigate a remote process for drafting and signing correspondence during the period of COVID-19 restrictions.

The Department recognises that it has not been able to meet service standard in some cases but have implemented an action plan to clear backlogs and drive up performance.

UK Visas and Immigration, MP Account Management team responded on 23 April 2021

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