Personal Independence Payment: Applications

(asked on 15th May 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what plans his Department has for when Personal Independence Payment claimants will be able to make applications digitally; and if he will make a statement.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 18th May 2023

The Health Transformation Programme is transforming the entire PIP service, including introducing a digital PIP service with the option to apply online.   We are currently operating a small-scale test of this new apply service, taking a small number of claims to begin with, before we gradually and carefully increase the number of people who can use it.

We have already introduced a digital version of the PIP2 health questionnaire, which is now offered to the majority of those making a claim. The full online apply service will offer claimants the option to claim PIP online, including the ability to save and resume and to upload medical evidence.

The programme will be developing the new PIP service carefully and incrementally, designing it around the needs of claimants, making it quicker, simpler and more transparent.

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