Coronavirus: Communication

(asked on 15th May 2023) - View Source

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, whether the Government Communications Service has conducted a formal systemic review into the public communications of all Government Departments during the covid-19 outbreak.


Answered by
Alex Burghart Portrait
Alex Burghart
Shadow Secretary of State for Northern Ireland
This question was answered on 18th May 2023

Communications was a critical lever for the government to deploy during the crisis. Government Communication Service professionals have used best practice from across the industry, public, private and third sectors to deliver COVID-19 Communications.

Communications during the pandemic response were regularly reviewed and we adopted an agile approach to keep up with the evolving scientific understanding of the virus and the unpredictable nature of the spread. This iterative approach ensured that our communications were regularly evaluated and always relevant to the pandemic.

Lessons learned have been shared across all of our subsequent communication campaigns.

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