Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what recent discussions she has had with Royal Mail on the closure of customer service points.

Decisions on the provision of Royal Mail customer service points are an operational matter for the business, provided they meet Ofcom’s regulatory requirement on Royal Mail, as the Designated Universal Service Provider, to provide access points for the universal postal service.

However, I understand Royal Mail has completed the first stage of its review of customer service points and decided to maintain the current estate.