NHS 111
(asked on 29th March 2023) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment he has made of the average wait time for a 111 call in each of the last 12 months.
This question was answered on 17th April 2023
Average NHS 111 call answer times in England in the last 12 months are displayed in the table below.
Month | Average time to answer NHS 111 call (seconds) |
Feb-22 | 267 |
Mar-22 | 396 |
Apr-22 | 368 |
May-22 | 226 |
Jun-22 | 380 |
Jul-22 | 394 |
Aug-22 | 411 |
Sep-22 | 195 |
Oct-22 | 366 |
Nov-22 | 388 |
Dec-22 | 1496 |
Jan-23 | 286 |
Source: NHS England Integrated Urgent Care Aggregate Data Collection