Care Homes: LGBT+ People

(asked on 6th March 2024) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if she will make an assessment of the potential merits of requiring inspections by the Care Quality Commission to take into account the experience of LGBTQ+ residents in care homes.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 11th March 2024

Any discrimination in adult social care on the basis of one’s sexual or gender identity, or indeed on the basis of any protected characteristic, is unacceptable. The Equality Act 2010 legally protects people from discrimination in the workplace, and in wider society.

The Care Quality Commission (CQC) inspects and assesses care homes and other social care providers for compliance against the fundamental standards embedded in regulation. This includes the requirement, as clearly described in the CQC’s guidance, for providers to do everything reasonably practicable to make sure that people who use the service receive person-centred care, that meets their needs and reflects their personal preferences. As part of this, during an inspection, the CQC will take account of how the service considers a person’s protected characteristics under the Equality Act 2010.

The CQC has also published its Equality Objectives, which outline how the CQC is taking a preventative approach to LGBTQ+ people experiencing prejudice or abuse, as well as improving the data it collects around equality risks. Finally, the new duty on the CQC to assess local authorities’ delivery of their adult social care duties went live from April this year. CQC assessment of local authorities will increase transparency, and enable people to hold their local authority to account.

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