Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, when he plans to publish his Department’s response to the consultation, Strengthening consumer redress in housing, which closed on 16 April 2018.

The recent consultation “Strengthening consumer redress in the housing market” sought views on how to ensure consumers have access to appropriate redress when things go wrong with their housing. This included considering whether bringing together redress schemes into a single housing ombudsman service could help simplify access.

We have been considering responses to the consultation and intend to publish our response later this year.