Post Office Card Account

(asked on 18th March 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what plans her Department has in place to support claimants who currently receive payments to Post Office card accounts and who will be unable to provide new banks details by November 2021.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 23rd March 2021

An alternative Payment Exception Service will remain in place to ensure claimants and pension recipients who are not able to access a standard account can continue to receive their benefit and pension payments.

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