Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether he plans to provide redress to people whose property values or access to mortgage finance have been damaged as a result of spray foam insulation installed using Green Homes Grant Voucher finance.

Decisions concerning pricing and availability of mortgages are commercial decisions for lenders. The Government does not seek to intervene in these.

Spray foam is acceptable under Publicly Available Specifications 2030/2035 standards which are a pre-requisite for many Government schemes. This provides the customer with security and guarantees against work delivered.

Under the Voucher Scheme, it was the responsibility of a certified installer to recommend an appropriate product that meets standards, with homeowner’s responsible to decide measures they want to install.

In order to be eligible as an installer for the scheme, tradespeople must be registered with TrustMark, which has a robust framework of operating requirements, including dispute management.