Govia Thameslink Railway: Compensation
(asked on 16th July 2018) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, how many and what proportion of claims for compensation for delayed rail services made to Govia Thameslink Railway were successful in each of the last three years.
The following table shows the number of successful claims made to Govia Thameslink Railway and their proportion of the total.
Financial Year | Number Successful | Proportion of total |
16/17 | 750,859 | 85% |
17/18 | 915,806 | 84% |
18/19 | 315,714 | 89% |
Note: The Department does not hold this data prior to December 2016. In the table above, 16/17 is the period December 2016 to March 2017; 18/19 is the period 1 April 2018 to 23 June 2018, the latest date for which the data is currently available.