Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether any decisions on people’s Universal Credit entitlement are fully automated; and if he will make a statement.

As a modern digital service, Universal Credit uses a high degree of automation to make claims and changes to claims, making it easier for claimants and more efficient for the department. The Department continues to review the way in which decisions are made within the Universal Credit service as processes are further automated.