UK Border Force: Heathrow Airport

(asked on 10th July 2018) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, pursuant to her Answer of 2 July to Question 157630 on UK Border Force: Heathrow, how many times UK Border Force did not meet its target for processing non-EEA nationals at Heathrow in the first six months of this year and what the comparable figure was for 2017.


Answered by
Caroline Nokes Portrait
Caroline Nokes
This question was answered on 16th July 2018

Border Force service standards are that 95% of British and other European Economic Area (EEA) passengers, from the point they join an immigration queue, are seen by an officer within 25 minutes. For non-EEA passengers, the service standard is that 95% of passengers are seen by an officer within 45 minutes.

We do not publish data on performance at individual ports. Published data on the clearance of passengers at the border can be found at https://www.gov.uk/government/publications/border-force-transparency-data-may-2018.

Data relating to Border Force activity at Heathrow is published on the Heathrow Airport website at https://www.heathrow.com/company/company-news-and-information/performance/airport-operations/border-force

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