Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, for what reasons the installation of SMETS2 meters is taking longer than that of SMETS1 meters; and what assessment he has made of the effect of that time taken on (a) installation costs and (b) the customer experience.

Feedback from energy suppliers based on their SMETS2 installations does not indicate that installation times will be materially different to SMETS1 installation times once installer experience of second generation metering matures.

We will continue to monitor the consumer experience as SMETS2 deployment increases.