Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she plans to take to (a) improve and (b) extend training on (i) domestic (ii) financial and (iii) economic abuse to staff in her Department.

In April 2018 we updated our Universal Credit learning products to include additional information on domestic abuse, covering physical, sexual, psychological, emotional, and financial abuse, and controlling and coercive behaviour. These products are regularly reviewed.

Our jobcentre staff undergo a comprehensive learning journey designed to equip them with the tools, skills and behaviours required to provide a high quality service to claimants.

Specific training and guidance is provided for staff who work with different vulnerable groups, including people who have been the victims of domestic abuse. Work coaches can also signpost claimants to national and local organisations who provide specialist support.